MI Technical Solutions seeks qualified candidates to fill an immediate opening for an experienced Wireless Network Technician.
As a Wireless Network Technician on our team, you will work with our team to design, implement, and maintain equipment installation projects in various areas of the country. Responsibilities include assessing systems, determining problems, providing solutions to issues that arise, designing systems, upgrading systems, maintaining systems, and brainstorming possible improvements that can be made to a system in the future.
- Set up, monitor and upgrade wireless infrastructures, such as wireless transceivers, wireless controllers, network access control systems and guest user systems. Technicians must further maintain the wireless environment of an organization. They must offer level-three support for wireless issues reported by IT user services teams. Network Technicians must also collect data and feedback from clients regarding functionality.
- Technicians must collaborate with IT help desks to resolve wireless configuration issues. They must identify, rectify, and replace malfunctioning wireless connectivity bridges (WCB) and wireless access points (WAP). Network Technicians must also locate and resolve rogue WAPs and other interferences. Network Technicians further must record and maintain user support documentation for wireless systems. They must also test any new wireless client devices and document required settings.
- Network Technicians must set up client security software on common devices. They must examine network access control policies and enforcement. Technicians must develop and maintain documentation for client security software settings. Network Technicians must also provide guidance to IT support staff relating to the use of wireless troubleshooting tools. They must also install and monitor radius servers for authentication by the wireless system. Technicians must additionally support wireless site surveys using Visual RF Planner.
- Network Technicians are responsible for WCB and WAP positioning and wireless installations, including provisioning, physical placement and testing of new WCBs and WAPs. Technicians must examine wireless coverage to determine if WCB and WAP placement and settings are providing a sufficient level of service. They must also develop statistical reports on usage and the quality of wireless networks. Technicians must further troubleshoot issues related to operating systems as well as anti-virus and anti-spyware programs, and they should keep themselves updated with new Wireless Local Area Networking (WLAN) technologies.
- Technicians must further terminate cables and route cables inside equipment enclosures and mounted equipment.
- Logic and reasoning when troubleshooting difficult issues
- Develops solutions to challenges, as well as managing multiple issues at the same time
- Understanding and appropriately responding to feedback
- Oral and written communication skills to effectively relay important information, conduct training, and communicate solutions to complex challenges
- U.S. Citizenship is required
- Hold active clearance or eligible for clearance
- Associates’ Degree in Telecommunications, Electronics, Computer Science, Information Technology or a related field is preferred, however; equivalent prior work experience related to computer or wireless networking is acceptable.
- Cisco Certified Network Associate Wireless (CCNA Wireless)
- Cisco Certified Network Professional Wireless (CCNP Wireless)
- CompTIA Network+
- Certified Wireless Network Administrator (CWNA)
- Certified Wireless Security Professional (CWSP)
- Perform other duties within this scope as needed.
To be considered for the opportunity, please send a cover letter and resume to email@example.com